Effective Date: March 15, 2025

These Terms of Use (“Terms”) govern your access to and use of the website, online interfaces, and services operated by Pure Cleaners MD (“we,” “our,” or “us”).
By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this Site.

1. Eligibility
This Site is intended for users 18 years of age or older. By using this Site, you represent that you meet this requirement.

2. Ownership of the Site
All content, design, images, trademarks, text, and other materials available on this Site (“Pure Cleaners Content”) are owned or licensed by Pure Cleaners MD and protected under applicable copyright and intellectual property laws.
You may view or download content for personal, non-commercial use only. You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

3. Site Access and Acceptable Use
When using our Site, you agree not to:
– Use the Site for unlawful, harmful, or harassing purposes.
– Upload or transmit viruses, malware, or malicious code.
– Attempt to gain unauthorized access to any systems or data.
– Use automated systems (bots, scrapers, or crawlers) to extract data.
– Reproduce or distribute any material without written permission.
Violations may result in suspension or termination of access.

4. Privacy
Please review our Privacy Policy, which describes how we collect, use, and protect your information. The Privacy Policy forms part of these Terms.

5. Scheduling and Services
By booking a service through our website or by phone, you agree to provide accurate and current information.
Pure Cleaners MD reserves the right to refuse or cancel services at its sole discretion.
All scheduled cleaning appointments are subject to availability. Prices, terms, and promotions may change without notice.

6. Payments
Pure Cleaners MD accepts major credit and debit cards. By submitting payment information, you represent that:
– You are authorized to use the provided payment method.
– You will pay all charges incurred, including taxes and fees.
– You will update your information promptly if your card details change.
If an error occurs during processing or a payment fails, we reserve the right to cancel or reschedule your booking.

7. Cancellations and Rescheduling
If you need to reschedule or cancel a cleaning appointment, please contact us at least two (2) business days in advance.
Appointments canceled with less than 2 days’ notice or where access is not granted may be charged the full service amount.

8. Limitation of Liability
Pure Cleaners MD is not responsible for any indirect, incidental, or consequential damages resulting from use of this Site or our services.
We will not be liable for damages arising from delays, loss of data, or service interruptions.

9. Disclaimer of Warranties
This Site and our services are provided “as is” and “as available.”
We make no guarantees regarding uninterrupted or error-free access, nor any warranties—express or implied—of merchantability or fitness for a particular purpose.

10. Damage or Breakage Policy
Our cleaning professionals take the utmost care in every home. If damage occurs during a service, we will review the matter promptly and, if necessary, repair or replace the item. All our cleaners are fully insured.

11. Third-Party Links
Our Site may include links to third-party websites. These links are provided for convenience only.
We are not responsible for the content, policies, or practices of those sites.

12. Arbitration Agreement
By using this Site, you agree that any dispute or claim arising out of or related to these Terms or our services shall be resolved by binding arbitration in the State of Maryland.
Each party waives the right to trial by jury or to participate in any class-action lawsuit.
This agreement does not prevent either party from seeking injunctive relief in a court of competent jurisdiction.

13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

14. Termination
Pure Cleaners MD reserves the right to suspend or terminate access to this Site at any time, for any reason, without notice.

15. Updates to These Terms
We may update or revise these Terms from time to time. By continuing to use our Site after changes are posted, you accept those changes.